Memory not deallocated after erasing call recordingS

[Der_Doppelganger]

Hello, I'm new to the forum and I could not find any references to the issue I'm seeing. I use call recording a lot to help me review my conference notes before I send them out. My understanding is that lots of recorded calls can take lots of memory on the iPhone just like songs and videos so I regularly delete them after they are not needed.

However today I got a low memory warning on the iPhone so I went through my cleaning routine once more. To my surprise, when I checked Settings->General->Usage->Storage, the Bria app was second on the list with 2.7GB of usage of 'Documents and Data'. I went back and deleted all call history and checked memory usage again, nothing changed. I'm assuming that the only thing that could take this much memory are call recordings. The app itself has only 27 MB.

I will go ahead and delete the app and reinstall it to see what happens (not doing it now because I have to take note of all my settings before I do that....[being able to save and sync settings and profiles online would be a nice feature if you have multiple clients in several devices ]).

But I wonder if this could be a bug where the iPhone memory is not properly deallocated after call recordings are erased.

Has anyone experienced the same behavior?

Cheers,

Der Doppelgänger

iPhone 4 32GB - iOS 5.0.1 - Bria 2.0.2.10452

[Mike McMullen]

If you're just clearing the call log, the recordings aren't deleted.

Connect your device to your computer and open iTunes. Select your device, click the Apps tab at the top of the screen, scroll down to file sharing, then click the Bria icon in the Apps panel. The recordings appear in the Bria Documents panel.

You can manage them here, and get them off your device properly. This also allows you to store them long-term on your PC, if you need to keep them, without taking up space on the iPhone.

[Bogdan]

Go to iTunes and file sharing feature. This is where the recordings are stored. Try to clean it up from there.

[Der_Doppelganger]

Thank guys, that worked. It took me a while to find the File Share section at the bottom of the page but it was OK after I scrolled up the page.

When I meant clean up the recordings, I did not just cleared the log. I went into each recording by "Listen to Call Recording" and pressing "Delete Recording". I cleared the logs after I noticed that deleting the recordings did not result in clearing up space.

So the question I have is, when you press "Delete Recording" does it actually erase the recording and free up space or do I still need to go to iTunes and manually delete each recording?

Thanks again,

Der Doppelgänger

[Bogdan]

It should deleted the file. If not, then there is a bug.

[Der_Doppelganger]

Ok, thanks for the response. I'm pretty sure that I have deleted the recording and not the log file in previous cleanups. But I might be wrong. Now that I understand how it should work I will pay more attention to it and report it back with my findings.

Thanks a lot for the quick responses.

Cheers,

Der Doppelgänger

[bsarrazin]

Der_Doppelganger,

I have tested this in development on iPhone4, iPad1 and simulator.
All have fully deleted the recorded files.

If you still see some issues, please reply with hardware information and os information.

Thanks,
Ben

[Bogdan]

It was a bug, will be part of the next update.