CounterPath User to User Support Forums

by **syszro** » Sun Jun 17, 2012 8:26 am

upgraded to 2.0 on 6/12/2012. Phone is a Motorola Droid-X running Froyo. Mic is now not functional (phone and Bluetooth) when using Bria. DTMF works as well as receive audio (speaker, Bluetooth). Prior to upgrade , I had been using the soft phone successfully over 3g for months and specifically for the 2 days prior to the upgrade on multi-hour conference calls. Uploaded log. Ticket # 72E0543E.

by **Mike McMullen** » Mon Jun 18, 2012 12:34 pm

Have you tried changing the Audio Input Source in the Advanced Settings? Try using MIC or VOICE_UPLINK.

Have you contacted support about your issue?

by **syszro** » Sun Jul 01, 2012 2:56 pm

I tried every audio input source. Same result.

by **syszro** » Sun Jul 01, 2012 3:29 pm

Ticket # 72E0543E

by **Mike McMullen** » Mon Jul 02, 2012 7:41 am

Please update to 2.0.2. If the issue persists, contact support at counterpath dot com with your issue and your log numbers.

by **syszro** » Tue Jul 31, 2012 3:21 pm

Upgrade took care of the issue. Thanks.

by **Mike McMullen** » Wed Aug 01, 2012 4:28 am

Glad it worked out!

CounterPath User to User Support Forums

Mic not working on Bria calls after 2.0 upgrade

Mic not working on Bria calls after 2.0 upgrade

Re: Mic not working on Bria calls after 2.0 upgrade

Re: Mic not working on Bria calls after 2.0 upgrade

Re: Mic not working on Bria calls after 2.0 upgrade

Re: Mic not working on Bria calls after 2.0 upgrade

Re: Mic not working on Bria calls after 2.0 upgrade

Re: Mic not working on Bria calls after 2.0 upgrade

Who is online