CounterPath User to User Support Forums

by **MCCMobile** » Tue Jan 10, 2012 12:29 pm

Having difficulty configuring the Bria for Android with my ACER 100.

Simply I want to use my companies SIP phone (I use Bria 3 for Windows perfectly on my companies SIP) with my ACER 100 over any WiFi....

Any suggestions. I transferred all of the config details from the Bria 3 for Windows setup to the Bria for Android on my ACER 100 tab but no luck...

Thx.

Michael

by **Mike McMullen** » Tue Jan 10, 2012 1:03 pm

What exactly isn't working? Are there any error messages?

by **MCCMobile** » Wed Jan 11, 2012 5:53 am

Error Message:

Registration Error

Attempt to register on account "XXXX" did not succeed

Request Timeout 408

by **Mike McMullen** » Wed Jan 11, 2012 6:05 am

Please see the Bria for Android FAQs: https://support.counterpath.com/default.asp?W546

There are two in particular - both pertaining to a 408 during registration, one for WiFi and the other for 3G. Try the appropriate troubleshooting steps and see if it solves your issue.

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