Incoming ring notification

Bria for iPhone / iPad User to User Support Forum

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Incoming ring notification

Postby Ethelthefrog » Tue May 15, 2012 10:58 pm

Hi

I have an odd problem. For the past few days my app - both iPhone & iPad have stopped notifying on incoming calls when connected by my ADSL.

Much testing has revealed the following...

IPhone app works when connected via mobile provider and also when connected by an identical router on the same ISP at a different location.

This suggests either....my router settings have been changed, or the ISP has adjusted something, but that's as far as I can go. The ISP switched on interleaving at about the same time the problems began and iOS updated itself to 5.1.1
The wireless AP has worked without a problem in both UK & France.

Looking for clues where to go from here. ISP or new router ??

Many thanks

Tim
Ethelthefrog
 
Posts: 1
Joined: Tue May 15, 2012 10:45 pm

Re: Incoming ring notification

Postby Mike McMullen » Wed May 16, 2012 6:17 am

You may want to try the steps in this article first (ignore the title): https://support.counterpath.com/default.asp?W677

If it's a matter of adjusting how Bria Registers, those steps should help.
Mike McMullen
 
Posts: 363
Joined: Thu Sep 08, 2011 4:42 am


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