Dial Plan Usage

[DraXken]

Hi,

I'm testing the Bria for iPhone app and am impressed and satisfied. On thing I don't understand is the dial plan. What I would like to achieve is that I can call people from my contact list from the iPhone. We are using the Bria app as an extension of our Mitel PBX. Let me give you some examples of what I want to do:

In my address list, I have a number +32 488 460 165. Now, if I would like to call this number using Bria connected to our PBX I would have to dial 00032 488 460 165 or just 00488 460 165. In Belgium we can use the naitonal prefix or just drop it. So, I could just have enough by replacing the + by 3 zeroes.

How would I achieve this using a dial plan?

Thank you and kind regards,
Pascal Engels

[Bogdan]

the simplest (NOTE THE DOTS!!!):

match: +x. (with dot, dot means any repeat of x ([0-n] times), x is any character) - this will match any phone mumber starting with +.
remove: +
add: 000

These patterns are part of VoIP dialplan standard, not our invention.

BTW: x. will match any phone number. this could be useful for e.g. always adding 9 before the number.

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You could be more precise, e.g.

match: +32x. - something that starts with +32
match: +32xxxxxxxxxx - something that starts with +32 followed by 10 digits

But the syntax allows much more complex matches.

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Testing:
To see what is the outcome of the processing, click the contacts number (as ususal) and the call confirmation action sheet will show the final number (processed).

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I made the topic sticky. If you have questions / examples to share about the Dial Plan we can continue this topic here.
Based/inspired by on industry practice e.g.:
http://en.wikipedia.org/wiki/Telephone_numbering_plan

[mswindale]

I am trying to get this working in the uk, we have a system that requires us dialling a 9, our numbers are laid out in 3 ways:

01733 000000 (need to dial 901733 000000)
+44 1733 000000 (need to dial 901733 000000)
07000 000000 (need to dial 907000 000000)

I have tried many combinations (individually) and I cant get it to work, on the guide it says orefix can be 1-9 does this mean numbers starting 0 cannot be altered?

Can anyone help create a dial plan for the 3 scenarios?

Much appreciated.

[Cordova]

01733 000000 (need to dial 901733 000000)
+44 1733 000000 (need to dial 901733 000000)
07000 000000 (need to dial 907000 000000)

My best guess would currently be:

Name: Step 1
Match Number: 01733x.
Remove Prefix: leave empty
Add Prefix: 9

Name: Step 2
Match Number: +441733x.
Remove Prefix: +44
Add Prefix: 90

Name: Step 3
Match Number: 07x.
Remove Prefix: leave empty
Add Prefix: 9

Edit: Changed per Bogdans below suggestion.

[Bogdan]

Seems right. I would say that there should be no need to remove 0 and then add it.
Thanks!

[mswindale]

Sorry for the delay, it was the "." I hadnt seen, you guys are great!!

THANKS!

[DraXken]

Hi Bogdan,

I'm sorry for the extreme late reply! I had like a million things to do and completely forgot to check back here

I'm going to try out your suggestion but from the replies it seems that it works just fine!

So, thanks once again and sorry for the late reply

Another, less important, question. Is there another way to roll out your app to a group of iPhone users? I would like to start rolling out Bria to all users, about 15 at the moment. Shall I just let them install it theirselves via the AppStore? Or is there another, more corporate way? Like I said, not that important, just wondering

With kind regards,
Pascal Engels

[DraXken]

So I tested this and as expected it works perfectly! Thx!

[jay10]

the match number: +x.
remove prefix: +
add prefix: 00

works fine when dialing from contacts but when you want to dial directly from missed calls or incoming calls, the dial plan does not work

[Bogdan]

The History on purpose does not use "current" plan. It has saved the final number from the time you made the call.
The goal was to repeat the call as it was, using the original account.
So you might clear the log after changing the rules.

[jay10]

not all calls you receive are registered in your contacts. for example you had a miss call +3233333333333 and this number is not on your iphone contacts and you wish to dial this person back but unfortunately the dial plan does not work in this case.

it works only if i saved the received number as a contact and than the dial plan works using the dial plan by making a call from the contact

[Bogdan]

Seems like you have found a valid issue (incoming calls case in history). Should be fixed in 1.2.9.

[aolive]

jay10,

just curious if you might be configured with multiple accounts? Dialplans are account specific - just want to eliminate possibility that you have calls into one account and are attempting to dial from history using a different account?

let us know please

[jay10]

i am using one single account and no other account

[sutindaya]

Polycom Soundpoint 320; seems like a great, if excessively complicated phone. I'm making outgoing calls with it without registering--no problems.

What I've noticed, though, is that if I register, the dial plan is applied. If I don't, it gives me a "sip:" prompt that does not afford any of the features of the dial plan--and it's painful to use.

My use case is simple (connecting directly to SIP, no asterix), but I'd like to be able to automatically prepend area code, etc.

Can this be fixed/forced?


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