I also am disappointed in the steps CounterPath has taken concerning X-Lite. This new version is not an upgrade of XLite, really, but a totally different product. If they wanted to push the software.com service, which from a business perspective, I can appreciate, why not give this new product it's own moniker, and announce the end-of-life of Xlite. (at least let those of us who appreciated the last version continue to use it)
Two things I found to be most disturbing: forced upgrade, and inability to get rid of the softphone.com popups. By itself, the first would be noticeable (and the second reversable). A close third would be the complete disenfranchisement of non-North-American users. Doesn't affect me, but, my take is that this was a completely unnecessary, arbitrary decision to eliminate European, South American, African, Asian & Australian users. Perhaps not unnecessary/arbitrary if the intent is to force users to having to enroll. But, unadvisable as this now adds North America to the disenfranchised. I'm not asking my clients to sign up for softphone.com when I've just talked them into signing up for VoIP.
I guess I'll be looking for an alternative now. Shame, really, as XLite has been such an excellent resource for years.