Bria 3.2 plugin hangs Outlook 2007 on XP

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Bria 3.2 plugin hangs Outlook 2007 on XP

Postby jakke1975 » Thu May 24, 2012 4:39 am

Hi,

I've searched around on the forums but can't find any post regarding this issue.
I recently did a reinstallation of a computer, Win XP(32bit). Before, the user was working with outlook 2007 with the Bria plugin and it worked like a charm (until the disk died). After the reinstallation, I cannot get the plugin to work.
As soon as it's installed, Outlook just keeps hanging as soon as you open it. It will display the contents of the online mailbox and that's as far as it gets.
I've removed Office and Bria completely, reinstalled the software, installed all possible service packs, patches and security updates, but no luck.
If I disable the plugin, Outlook starts working properly again. Bria itself has no problem whatsoever. Whether the plugin is installed or not, it's perfectly working.

Does anybody have any ideas how to get the plugin to work?

Thanks in advance!
jakke1975
 
Posts: 1
Joined: Thu May 24, 2012 4:27 am

Re: Bria 3.2 plugin hangs Outlook 2007 on XP

Postby wartsilana » Fri Oct 19, 2012 11:44 am

Just to confirm we have had this issue as well. Have you found any workaround?

Regards,

Chris Hall
wartsilana
 
Posts: 1
Joined: Fri Oct 19, 2012 11:42 am


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