How to use Voice Mail with X-Lite

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How to use Voice Mail with X-Lite

Postby gormnass » Wed Oct 15, 2003 11:23 am

How do I use Voice Mail with X-Lite?
I have tried to call #86 and entered my v-mail password with the # (Pound-key ?) at the end, but I will not work. :?
And how can I record my anouncment to the "answermachine"? (Hello this is xxxx's phone. I'm not home right now.....) :?:
I recive a notification by mail when there is a answer on my phone.

Gorm
FWD#71627
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Postby 3rdparty » Sun Oct 19, 2003 3:53 am

are you using xlite for the mac by any chance?

I think that it sends touch tones (DTMF) in a way which many servers cant understand.

I have the same problem as yourself with the voicemail service (i use the mac version). Also cant get xlite to send tones to ICH in a way the ICH server can understand.....

jw
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Re: How to use Voice Mail with X-Lite

Postby Philippe Lasserre » Sun Oct 19, 2003 12:02 pm

I use a Mac OS X 10.2 with X-Lite 2.0b4

I've tried to setup inband and outband DTMF : no success on either config
I've tried with 711a/u or GSM with inband : only negative results
made all my tests with FWD voicemail (#86#) : call goes perfectly thru, I hear the voice prompts but no chance to go thru with DTMF

Philippe.
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Postby alexcurylo » Sun Oct 19, 2003 12:19 pm

3rdparty wrote:are you using xlite for the mac by any chance?

I think that it sends touch tones (DTMF) in a way which many servers cant understand.

I have the same problem as yourself with the voicemail service (i use the mac version). Also cant get xlite to send tones to ICH in a way the ICH server can understand.....

jw


Well, in theory the Mac version ought to be sending them just the same way as the Windows version is. The Mac version is currently being synced up with the latest Windows source, and once that's accomplished I'll let the QA department know that DTMF transmission needs particular attention.
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X-Lite and Voicemail

Postby gormnass » Wed Oct 29, 2003 8:15 am

3rdparty wrote:are you using xlite for the mac by any chance?


No I'm not using Mac, but a regular PC with XP Pro. :D

I use the X-Lite and I dial 86 on the "phone" on the screen.
This is the number to Voicemail. :D

Then I have to enter "your pin, followed by the pound-key".
After that I have to enter a mailboxnumer followed by a pound-key.
Nothing happends. The reply is "This service is temperarily unavalibale" :?

( :oops: is pound-key the same as # ? :?: )

Gorm
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How to use voice mail with X-lite

Postby jms » Wed Oct 29, 2003 4:37 pm

I have X-Pro and I'm using a Mac and DTMF also does not work for me.
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Postby Phoenix » Wed Oct 29, 2003 6:17 pm

For some reason the FWD/IPeria voicemail system is very picky with DTMF tones, it has to do with XLite/Pro I believe because ATA users are not having problems from what I heard.
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Postby mhofmeister » Mon Nov 03, 2003 12:04 pm

X-PRO and X-Lite for Windows both can navigate FWD's voicemail system (86@fwd.pulver.com). There may be a codec issue that is preventing the DTMF tones from being recognized by the system.

Make sure that all codec's are enabled and then try it again. Yes, the pound key is the "#" key.
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